Knowledge Hub

Eatlocal is your go-to service for fresh, Tag 1, top-grade, locally-sourced fruit and vegetable box deliveries in the South Island. We're passionate about produce and our local artisan food products, and getting it all delivered right to your door as quickly as possible. 

You can place an order through our user-friendly website, where you can either create your own Custom Content box or choose one of our Good-to-Go boxes. Be sure to check out the Wishlist feature to save your favourite items for easier ordering in the future, as well as securely storing your address and payment details.

Yes, absolutely!  With the Custom Content option, you have the freedom to choose the exact produce you want in your box. You can also add things to our Good-to-Go boxes as well.

Yes you can.  Just email joanne@eatlocal.nz and let us know what you'd like to add/remove, and we'll take care of it.  If there is an adjustment in the value of your order, we'll send you an invoice or a credit note accordingly.

We have a $30 minimum order value on our boxes.

We deliver across the South Island, Monday to Friday.

Order cut-off:

Get your order in by 11.30am for next working day dispatch. Missed the cut-off? No worries - place your order anyway—if we can send it that day, we will.  If not, it'll go out the next working day.

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Delivery timing:

Urban: allow 1-2 working days - $10.00

Rural: allow 2-4 working days - $20.00

(We dispatch rural orders by Tuesday at the latest to make sure they get to you in good time.)

Yes! Rural deliveries are dispatched by Tuesday at the latest, so your order needs to be received by 11.30am Monday to make the cut-off.

The courier fee for rural addresses is $20, and delivery usually takes 2-4 working days, although it is often quicker.

Not sure if your address is considered rural? You can check here:

https://www.nzpost.co.nz/tools/address-postcode-finder

We dispatch your orders daily for delivery Monday to Friday. Our extensive network of couriers aims to deliver as promptly as possible. For specific delivery questions regarding your area, please contact us directly.

Once your box is handed over to the courier, delivery can occur anytime during the working day, sometimes as late as 6pm, depending on their schedule and workload.

The courier will leave your box in a safe place at the delivery address. You can specify your preferred safe place in the notes section at checkout (e.g., 'behind gate', 'on back deck'). During the summer months, we recommend choosing a shaded spot to protect your produce.

At the current time, we deliver to the South Island only.

For future delivery dates, please include your preferred date in the "Click to add a note for us" section during the checkout process.
 

Our delivery schedule will vary on public holidays. We'll notify you in advance of any changes to delivery dates through our weekly emails, social media posts, and website announcements.

We deliver to businesses of all types, as long as someone is available to receive the delivery during business hours.

You can opt for a hassle-free weekly subscription where a fresh, pre-set Good-to-Go produce box is delivered on the same day each week. There are no contracts, and you can cancel at any time. Click here to go to the Subscription section.

You can add special instructions for your delivery in the ""Click to add a note for us" section at the checkout. 

Your satisfaction is our success story. We stand firmly behind the quality of our products, so if there is something you're not completely happy with, please let us know immediately. We can either refund the item, or in the case of Afterpay orders we will replace it in your next order with us. See our Guarantee.

Subscribe to Eatlocal and set up an account to access your order history and Wishlist, and easily manage your account information, addresses, and payment options.

Not all produce is of the same quality. In the produce industry, items are classified using grades or "tags" to indicate their quality, with Tag 1 being the best. This top grade is reserved for produce that meets the highest standards for freshness, appearance, and overall quality. Tag 1 items are free from defects and stand out for their exceptional size, colour, and texture.

We take pride in sourcing fresh, seasonal produce from trusted local growers across New Zealand. Our incredible artisan food producers, many of them small businesses like ours, are scattered across the country. By choosing Eatlocal, you're not only enjoying top-quality products but also helping other Kiwi businesses to thrive.

Our produce selection varies throughout the year based on what's in season. We update our website regularly to show what's currently available.

Produce prices can change quickly due to weather events, crop yields, and market demand. When adverse conditions affect our growers' crops, such as frost, flooding, or extreme heat, this can impact availability and price. We maintain transparency by updating our prices regularly to reflect current market conditions.

As we source Tag 1 premium produce from local growers, our prices reflect the superior quality and freshness of our products. We also ensure our growers receive fair compensation for their work. While supermarkets may occasionally offer lower prices, they often stock lower grade produce and have different purchasing models.

We only send you what we would choose for ourselves! You can trust us to be your 'eyes". We don't believe in offloading surplus or low-grade stock onto you—you'll get the best locally grown fresh fruit and vegetables delivered directly and speedily to your door.

We have a small but mighty range of organic products.  Check back soon as we add more in the future.

We understand that many of our customers have specific dietary preferences and restrictions. Our website allows you to find products based on various criteria, including dairy- and gluten-free, vegan, etc., by using our search box and filters to help you find suitable products easily.

We’re always eager to hear from our customers! If there’s a specific product you’d like that isn’t listed on our website, feel free to let us know. We’ll do our best to source it for you.

We accept a wide range of payment methods, including Visa, MasterCard, Afterpay, American Express, and direct bank transfer to our ANZ account.  All card payments are processed through Stripe, a secure payment processing platform that allows us to safely and effectively accept online and credit card payments. See our Privacy Policy for more information

Yes! You can enjoy the convenience of Afterpay with four interest-free payment instalments. Please note that due to merchant processing fees associated with Afterpay orders, in the event of an unsatisfactory item in your order, we will offer you a product replacement instead of a refund. 

Gift cards are available in denominations of $10 upwards. Purchase online, and we'll email the gift card directly to the recipient with your personalised message.

Yes, you can easily send a gift box to a friend or loved one. Simply enter their delivery address during checkout, and we'll handle the rest. You can also include a personalised message for a special touch. Rest assured no pricing information will be included with their delivery. 

Yes! Click here to go directly to the Refer Friends section. Copy the referral link and send it to all your friends! When any friend places an order, you'll both be rewarded with a discount off your next purchase.

We take your privacy seriously. For full details on how we protect your data and keep things secure, check out our Privacy Policy.

Fruit At Work is a service we provide that delivers fresh, premium-quality, seasonal fruit boxes to offices in Christchurch, encouraging healthy snacking and boosting team morale and well-being. We are your one-stop shop, as we also supply other kitchen essentials such as milk, tea, coffee, fresh juice, and honey.

Providing Fruit at Work boxes in the office offers a healthy alternative to typical snacks, helps team members feel appreciated, and can contribute to a happier, more productive workplace environment.

Our customers have praised the Fruit at Work service, highlighting the exceptional quality of the fruit and expressing appreciation for the positive impact it has on their teams' satisfaction and office atmosphere. Here's a quote from one of our happy team members:

"A wee thank you for everything you do for us, your delicious fruit box is LOVED by our team."

We love the interaction with our customers when we deliver the fruit boxes - it's a great welcome to hear a cheer as you arrive: "Yay, the fruit's here!"

Our Fruit at Work service is designed to be flexible and commitment-free, with no contracts or sign-up periods, allowing you to adjust your orders based on your business' evolving needs and preferences.

We pride ourselves on delivering fruit that is not only fresh but also of premium quality and rich in nutrients. Our selection is seasonal, ensuring that the fruit is at its best in terms of flavour and nutritional value. 

Our premium-quality fruit selection through the seasons can include:

Summer - Nectarines, apricots, peacharines, plums, peaches, pluots, cherries, oranges, bananas, blueberries.
Autumn - Bananas, Kiwifruit (green, gold and red), kiwiberries, feijoas, apples (red and green), pears, grapes. 
Winter - Bananas, mandarins, apples (red and green), pears, grapes, oranges, kiwifruit. 
Spring - Mandarins, oranges, bananas, apples, kiwifruit

Here are some key strategies to ensure your office fruit stays vibrant and tasty:

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• Just like at home, avoid storing fruits in direct sunlight or near heat sources like the coffee machine. Aim for a cool, well-ventilated area in your office or breakout area.

• Berries, grapes and stone fruits like peaches and nectarines (once ripe) will last longer when stored in the crisper drawer of your office fridge.

• Fruits like bananas, apples, pears, and citrus (mandarins and oranges) do best at room temperature.

• Some fruits, like apples and bananas, release ethylene gas which speeds up ripening in other fruits. Keep these separate from the rest, or store them in the fridge to slow down the process.

• Hold off on washing your fruit until just before you enjoy it - moisture can accelerate spoilage.

We can send a monthly invoice your accounts department, taking away the extra admin around using the company credit card.

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You can also leave reviews on individual products directly on our website.

Not happy? Call or email us directly so that we can put it right.